Tracking your Parcel


If you have chosen a shipping option that has Tracking Services, a shipping confirmation with tracking details will be sent to you via email once your orders have been shipped.

Some important notes on Parcel Tracking Service:

  • Tracking services may not be immediately updated in SingPost system after receiving the confirmation email as it may take approximately 24 hours for the information to be updated.
  • Normal Standard Postage does not have tracking facilities available.

For assistance on shipment status handled by Courier Service Providers, please kindly contact their respective local customer service centres for a more immediate response. Contacts of the customer service centres are listed on their respective websites.